Front Office Ambassador

The Renaissance Amsterdam Schiphol Airport Hotel, located at the border of Aalsmeer and Schiphol, provides a unique mix of modern style and characteristics from Amsterdam Bos.

Our working culture follows a flat hierarchy as we aim for communication and collaboration between all colleagues. Furthermore, we want to encourage our employees to share new ideas and be involved.

At Renaissance Amsterdam Schiphol Airport we believe that satisfied employees can perform great customer service, therefore, we provide a working environment that stimulates motivation, creativity, innovation and originality. The Renaissance addresses the discoverer in all of us who like to add new tastes, sights and experiences to their own story.

Front Office Ambassador

Renaissance Front Office Ambassadors are welcoming our guests with a friendly, authentic approach, creating a unique and personalized guest experience. Our successful Front Office Ambassador is will tailor their approach by reading cues from a guest to ensure our guest feels at home during their entire stay.

Your day will consist of…

• Welcoming the guests and taking care of check-ins and -outs by providing personalised service towards our guests

  
  

• Demonstrating knowledge of all services and facilities of the hotel

  
  

• Anticipating guests needs, handle guest requests and complaints

  
  

• Providing housekeeping service and delivering room service

  
  

• Preparing and checking financial and administrative reports

  
  

• Conduct fire and safety rounds

  
  

• Handle reservations on Opera

  
  

You…

• Live life to Discover

  
  

• Can communicate in English (and preferably in Dutch)

  
  

• Have experience with a reservation system (preferably Opera)

  
  

• Have a passion for hospitality

  
  

• Are available to work both weekdays and weekends in different shifts

  
  

We…

• Offer you a great place to work in a diverse team!

  
  

• Offer a dynamic working environment and team with a work hard, play hard kind of mentality

  
  

• Offer a working environment where learning & development are a priority (internal and external job trainings will be provided regularly)

  
  

• Have a special Associate Discount Rate in all Marriott Hotels worldwide

  
  

• Competitive salary + a 25% night supplement

  
  

And also a lot of very nice Employee Benefits from IHCP Hotels like…

• A bucket list program where we safe money for your wish list

  
  

• Enjoy a free guest experience in the hotel you work for

  
  

• Not sick bonus up to €250

  
  

• Free night stay

  
  

• Recruitment incentive up to €250

  
  

• Special rates in all our hotels

  
  

• Discounts with your IHCP employee card

  
  

• Access to unlimited digital Dutch language courses

  
  

JOIN OUR TEAM!

“LET YOUR PASSION FOR DISCOVERY BECOME A CAREER” - Renaissance

This Renaissance Hotel is franchisee-owned and operated

About IHCP

At IHCP we create and transform real estate into memorable hotel destinations. Known for our commitment to quality and service, our portfolio includes Moxy Amsterdam Airport, Renaissance Amsterdam Airport, Moxy The Hague, Residence Inn by Marriott The Hague, Mercure Amersfoort, and the newly acquired Hilton Garden Inn Leiden.

About Renaissance | Opened 24 September 2018

The Renaissance Amsterdam Schiphol Airport Hotel, located at the border of Aalsmeer and Schiphol, provides a unique mix of modern style and characteristics from the Amsterdam Bos.

Our corporate culture follows a flat hierarchy as we aim for communication and collaboration between all colleagues. Furthermore, we want to encourage our employees to share new ideas and . 

At Renaissance Amsterdam Schiphol Airport we believe that satisfied employees can perform great customer service, therefore, we provide a working environment that stimulates motivation, creativity, innovation and originality. Renaissance addresses the discoverer in all of us who like to add new tastes, sights and experiences to their own story.