Hotel / Resident Manager (m/f/d)

• represent your hotel as the go-to person for your team, our guests, and external service providers and partners in all matters

  
  

• build a strong team by taking charge of recruitment, onboarding, and development while fostering a positive and collaborative working atmosphere

  
  

• roll up your sleeves because you’re not just a manager but an active part of the team – leading by example

  
  

• keep a sharp eye on the numbers, stick to the set budgets, and manage forecasting and cost control with precision

  
  

• spot trends, streamline processes, and stay ahead of the game with strategic planning to keep your hotel moving forward

  
  

• make sure everything runs smoothly by ensuring compliance with HACCP, occupational safety, fire protection, and other legal requirements

  
  

• bring the Ruby Spirit to life by implementing our internal styles and maintaining quality standards.

  
  

• work closely with your Cluster Manager and all relevant departments at the Corporate Office to stay aligned and connected

  
  

• completed professional training in the hotel industry and/or hold a degree in hospitality or business administration

  
  

• extensive experience in an operational leadership role or a similar position in lifestyle hospitality or gastronomy

  
  

• strong knowledge of POS, PMS, and business management.

  
  

• a motivating and charismatic leader and with your authentic and loyal nature both team lead and team player

  
  

• a warm and welcoming personality and your communication skills allow you to shine in every interaction

  
  

• a knack for charming guests, with a hands-on mentality to match

  
  

• speaking fluently Dutch and English

  
  

Our Ruby Tessa looks straight ahead – into the future of Rotterdam. Born from a city that chose progress over nostalgia, she captures Rotterdam’s fearless post-war spirit and its belief that tomorrow is built today. Inspired by the optimism of 1950s modernism and the bold visions of futurism, we’ve mixed clean architectural lines with playful retro-future accents and a confident ’80s edge. Ruby Tessa is a place to pause, reset and tap into a city that never stops moving forward. With 225 rooms, she rises in Galshaven, just southwest of the city centre, putting Rotterdam’s historic heart, the iconic Market Hall and excellent transport connections within easy reach – while the skyline around you proves one thing: the future is now.